Shipping policy
Shipping Policy
Processing Times
Orders are processed within 1–3 business days after payment has been received. Once your order has shipped, you will receive an email containing a tracking number.
Orders are shipped from Gelderhorst 20, 7207 BH Zutphen, The Netherlands.
Estimated Delivery Times
- The Netherlands and Belgium: 1–3 business days
- Germany: 2–4 business days
- Other EU and European destinations: 4–8 business days
- Remote areas, islands or oversized shipments: 7–14 business days
Delivery times are estimates and can be affected by carriers, customs, weather and other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on the shipment’s weight, dimensions and destination.
Oversized Parts
Body kits and other large exterior parts may be shipped by pallet freight. If special delivery arrangements are required, we will contact you before dispatch.
Tracking
After dispatch, you will receive a tracking number by email so you can follow your shipment.
Questions
Contact us at support@gravexparts.com. We aim to respond within one business day.